73 London Rd, Shenley, Radlett WD7 9BW, United Kingdom
Communication was very bad. Tried to organise a 20 minute wedding shoot at the location from December happening in May. No response. Called back a week before and said I hadn’t heard back. Was then told it should be fine to just pop down for free as we are members of the public just taking a few pictures. Was then given an unexpected email a few days before with a fee. I mean had we known if they responded in December it would have been fine but completely messed up our plans.
Read More ReviewsCommunication was very bad. Tried to organise a 20 minute wedding shoot at the location from December happening in May. No response. Called back a week before and said I hadn’t heard back. Was then told it should be fine to just pop down for free as we are members of the public just taking a few pictures. Was then given an unexpected email a few days before with a fee. I mean had we known if they responded in December it would have been fine but completely messed up our plans.
My dad is the most precious person in my life and I never ever thought I would trust any care home with him .But Wilton house are the most caring staff that you could ever wish for your love ones .They do their job because they care .I thank this place for all what they do not just for my dad but also for my family it has put us at ease .Great management and great team you all deserve a award xxx
I wouldn’t even give a single star for this care home, as the person whom I had to speak to (Alina) was very rude and harsh since the beginning of the conversation. Her tone was very rude and she was very disrespectful. I would not recommend this care home to anyone to admit their loved one or work there as it was really bad experience over the phone by this person named Alina.
They took great care of my dad in his final year. I appreciated the kindness, care, and compassion the team at Wilton House showed towards my dad. I am grateful that they were able to provide a respectful and caring environment where my dad's needs were met. His care team showed him patience and tenderness throughout his time there. The care home manager, Alina, is especially dedicated to her work and her residents. It is clear that she genuinely cares for her residents (and their families).
Caring for the elderly and less able members of our community requires extraordinary people with seemingly unlimited measures of patience and kindness. As we age, the human condition sadly means that many of us will become increasingly dependent upon others, literally for survival. Those who care for others know that all too often, the people for whom they care will often not acknowledge the dedication and professionalism that the Carer shows on a daily basis, every day. It can be a thankless task that calls for a unique blend of strength of character and compassion that few of us have. Carers are indeed special people to whom we owe a not inconsiderable debt. John was not an easy person to look after. He was once a very capable and contributing member of our society who could not easily accept that he was no longer the person that he was when younger. His diminishing faculties, compounded by a terminal illness would have on occasions made caring for him very challenging. Alina, a huge thank you to both you and your wonderful team for managing his remaining days with such warmth and compassion, that afforded him the dignity that he rightly deserved as his days became shorter and fewer. “Never doubt that a small group of thoughtful, committed citizens can change the world: indeed it’s the only thing that ever has.”----Margaret Mead
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