9700 Bathurst St, Maple, ON L6A 4V2, Canada
I recently visited a friend here. I was very impressed by every person on the staff who I met. Each person was genuinely caring and professional. I enjoyed a lovely lunch served by attentive and friendly dining room staff. The food was delicious (especially the home-made soup) and so beautifully presented that I took a picture.
Read More ReviewsI recently visited a friend here. I was very impressed by every person on the staff who I met. Each person was genuinely caring and professional. I enjoyed a lovely lunch served by attentive and friendly dining room staff. The food was delicious (especially the home-made soup) and so beautifully presented that I took a picture.
A couple of month ago my mom came to visit us for a month. We chose to host her at Viva since the facility was much more convenient and prepared for her (no stairs and no bathtub to climb). She not only enjoyed her stay and welcomed us with coffee in every opportunity we picked her up, but also made good friends who invited her to seat with them for lunch or dinner, even though she spoke little English. She enjoyed very much the food, the musical events and the quiet of her spacious room. We all enjoyed the swimming pool with her and felt welcome all the time. Thank you, Wendy and all the staff at Viva Thornhill Woods for taking good care of her!
Wendy Teperman, Community Relations Manager at Viva Thornhill Woods Retirement Resident is a beacon of warmth and support. Her unwavering dedication and genuine compassion supported my mother’s first step into the Viva Life! Our tour was so welcoming and a genuine opportunity to see what life would be like living at Viva Thornhill Woods. Wendy embodies the epitome of exceptional service and genuine care. Mom has now comfortably settled into the Viva Life, where she enjoys daily warm greetings, forming new friendships, embraces fresh opportunities, and receives daily support from Wendy, coupled with the remarkable care and friendliness of the staff. With heartfelt appreciation and thanks, Rose, Daughter of Ruth
V!VA is a first class retirement community, supported by a first class team. In particular, Wendy T, who serves as the Community Relations Manager, is exceptional and has helped make the transition for my parents into the community both a seamless and positive one. Thank you, V!VA, for taking such good care of my mom and dad!
I think we toured 10 other residences before selecting Viva. It was actually a pretty easy decision, as Viva stood out in so many ways. The main areas are bright and always full of people and activities. The many food options at each meal was a great bonus (although I think I'd just have the blintzes every day). Mom's room is bright and cheery. From the start, Wendy was another big part of our choice. I have always found her to be knowledgeable, supportive and helpful. She always went above and beyond to make sure that mom was happy. And of course - that great smile of hers. Initially, mom did have some difficulty settling in to her new home, but Wendy and all the other staff were always there to help (both mom and me). It makes me so happy now to talk to mom and hear her say "I just love living here at Viva". Thanks to all the Viva staff for making that possible.