9395 172 St NW, Edmonton, AB T5T 3G2, Canada
Ramona and the Waterford staff have done a wonderful job of keeping the residents safe amid this difficult, reactive time. Their ability to adapt and adjust to the changing situation has been quite amazing and clearly effective, at the same time showing the residents compassion and caring to try and make the most of a very difficult circumstance. Mom has been at the Waterford for over 10 years now, and has always felt well cared for and appreciated. Thank-you.
Read More ReviewsRamona and the Waterford staff have done a wonderful job of keeping the residents safe amid this difficult, reactive time. Their ability to adapt and adjust to the changing situation has been quite amazing and clearly effective, at the same time showing the residents compassion and caring to try and make the most of a very difficult circumstance. Mom has been at the Waterford for over 10 years now, and has always felt well cared for and appreciated. Thank-you.
I have so much love for The Waterford and the whole team and the people that live there, They go out of their way to make sure all residents are cared for and they succeed. A lot of love is given and the staff here is excellent. The way they have handled the pandemics was impeccable. You are a very lucky person if you are going to make the move to The Waterford. You will make friends very quickly and not only just that but the food is amazing. I could list so many wonderful things about The Waterford but I would take up the page. The employees are fantastic and a lot of them have been there for years and they know all the names of the residents. Just a wonderful and lovely place.
I feel that my parent-in-law are very well taken care of at the Waterford of Summerlea. The staff is very friendly, and always willing to be of help. My husband and I have had the opportunity to share brunch with them, and we both found the display outstanding. Moreover, and perhaps most importantly, the staff at the Waterford have made every effort and taken every precaution to keep their residents safe during these difficult times while facing the Covid-19 pandemic. I hope that in the future, when my husband and I are at a stage when we require assisted living care, we find an establishment as reliable and pleasant as the Wareford of Summerlea.
I would like to commend Ramona and the Waterford staff for the wonderful and efficient way they have managed Waterford and the health of the residents both before and during the Covid-19 pandemic. My mother has been living there for about 21 years so that already tells you something. Throughout the pandemic, I have known that my mum’s health and safety were paramount. We are so grateful for the caring staff .
The building is old, the window seals all need to be replaced. The elevators break down frequently. The building was without hot water for 3 days in spring of 2023 because of boiler issues. The Waterford bus is very old and breaks down frequently. They serve hot dogs and pasta once a week. They have a nurse on staff that spends most of the day on the phone and doesn't assist residence. Air filters in the furnace were never cleaned in the unit my Mom stayed in for four years.
