19-20 Howell Rd, Exeter EX4 4LG, United Kingdom
My Mum has been in The Dales Nursing home since March as she fell and broke her neck whilst at home. I can’t speak highly enough of the love and care the staff have given her. She has had some complex issues but they have worked so hard to deal with each and every issue, to stabilise her, make her comfortable and treat her with great respect always keeping her as active as possible and smiling. Both Mum and I feel lucky that the hospital sent her here for ongoing care.
Read More ReviewsMy Mum has been in The Dales Nursing home since March as she fell and broke her neck whilst at home. I can’t speak highly enough of the love and care the staff have given her. She has had some complex issues but they have worked so hard to deal with each and every issue, to stabilise her, make her comfortable and treat her with great respect always keeping her as active as possible and smiling. Both Mum and I feel lucky that the hospital sent her here for ongoing care.
Excellent care home My brother was I Dale's nursing home for several weeks before he passed peacefully. The care hone is amazing on every level, my brother was cared for with the best care and dignity you could ask for , every member of staff was kind and caring the home is run by an amazing Matron. I can't thank the care home enough for the end of life care my brother had .
My late mother received the most wonderful care during the five years she was looked after at The Dales. She suffered with dementia and was bed ridden but all the staff showed the utmost kindness to her and helped her reach the ripe old age of 101!
The nurses in charge are lovely and caring, but they are unfortunately not around very much. They are supremely over worked and under staffed. The carers on the floor are varied in quality. One kept shouting at my mother in law and didn't respond to the call button in time to get her to the commode while I was visiting. I would have done it myself but she was trapped in a high-railed bed that was not user friendly. MIL was extremely unhappy there. She is vegetarian and they brought her meat. She ended up being served spaghetti hoops out of a tin - atrocious. For the £1300/week this costs, one could run a 5 star resort. MIL ended up leaving and coming home as the care was inadequate.
The wonderful staff at the Dales cared for my mother in the final weeks of her life and I can honestly say that the kindness, attention and compassion shown were of the highest order . This wonderful team really care about the people and their relatives in their charge.
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