Midgery Ln, Preston, Fulwood PR2 9SX, United Kingdom
An absolutely lovely place to trust the care of your loved ones to nothing was too much and all the staff are amazing from management to laundry always met with a smile and a hello and if dad just wanted someone to hold his hand that’s what happened so thankful dad had a peaceful end of his life surrounded by those I trusted to care for him
Read More ReviewsAn absolutely lovely place to trust the care of your loved ones to nothing was too much and all the staff are amazing from management to laundry always met with a smile and a hello and if dad just wanted someone to hold his hand that’s what happened so thankful dad had a peaceful end of his life surrounded by those I trusted to care for him
This place is all show and no action. I have been visiting my relative who was admitted here from hospital. They have a printed activities sheet which is basically there for show because on the days we have visited there has been no activities what so ever as was scheduled on the paper. My relative was receiving the same evening meal every evening until we said something to staff. We had to ask for a duvet for the bed as my relative was only provided with a thin blanket to sleep on. We purposely left her toothbrush & toothpaste in a certain position on the sink as my relative said she wasn’t given assistance or had her teeth cleaned for 3 days and we discovered that her toothpaste hadn’t even been opened and the brush hadn’t moved. They provide the very BASIC standards of care most of the time but there is no genuine care, interaction or relationship building between the staff and residents. My relative is basically left in the lounge all day in front of the telly without a channel change or checking her toileting needs. Staff don’t interact with relatives or residents at all and if they do it’s miserable and brief. There’s hardly ever any staff around. Two bathrooms were absolutely filthy with urine and faeces and it was like that since 3pm in the afternoon and still wasn’t cleaned when we left at 7pm. The corridors absolutely smell of faeces on every single visit. Not a recommended place of care at all
My Mum was admitted to Preston Private Nursing Home from hospital for End of Life Care. Mum was in a lovely room overlooking the garden with patio doors. The staff were fantastic, nothing was to much bother for them when I asked for some help with Mum. Lovely caring staff. I had asked for Mum to be kept clean, comfortable, turned regularly and mouth care. This was done plus more. They also looked after family when visiting Mum. The place was spotless, no smell of bodily fluids/ functions etc. I am so glad I chose this Nursing home for Mum to spend her last days there.
I can say this I never in a million years wanted to put my mother into a care home after hearing dreadful stories of care in some. But, I must admit Preston private care home completely changed my views. Mum went in for respite care, and she was treated with utmost respect, the staff were utterly amazing and I cannot praise them enough for the love and care they gave towards mum. Her room was beautiful and clean, showered every day, bed changed daily clothes washed. I am beyond words of gratitude......I will still hopefully take mum back for the bingo sessions as I have grown found of the residents and staff. Thank you so much . Maureen. Xx
Not surprised that this home has got "requires improvement" on the latest CQC report, and that failings in the Dementia Unit were highlighted. Our dad had a terrible experience on the Dementia Unit. He was moved from the residential unit as his dementia was getting worse. He was able to walk at that point but he was then given his meals in his room for 3 weeks before we realised what had been happening and that he had barely moved from his chair. By that time he was virtually too weak to walk and had very painful pressure sores. His meals had been left next to him on a low coffee table that he could not reach, especially with his severe tremor. The unit leader was very defensive and lacked dementia knowledge. When I raised the lack of communication from the unit to us with them she just accused me of making personal accusations and walked away!! Dads GP and paramedics who were called to him were concerned about his care there and raised safeguarding concerns. When I expressed concerns about dad to another unit leader she said "he's not good is he, well he is very old" as if they expected him to pass away soon. Dad was in such a poor state that he had to be admitted to hospital as he'd lost so much weight and had pressure sores. He was treated easily and successfully there and is now living and doing well in Sherwood Court, eating well, happy and walking about again.
More Senior Care near England
