2065 Leanne Blvd, Mississauga, ON L5K 2L6, Canada
Staff are very nice and helpful. The bedrooms are good too. Food is also very nice
Read More ReviewsStaff are very nice and helpful. The bedrooms are good too. Food is also very nice
My Mom was here for almost 12 years (R.I.P). I visited her almost weekly during this time and was able to take her home to us when we wanted. The Staff were able to handle her care (incl. dementia) far better than we could. The Staff were kind and patient to my Mom and she liked them (just not the food admittedly, so I’d bring her food when I’d visit). The staff were also friendly to me. My Mom’s favourite thing to do there was play Bingo and win prizes haha. They had music events, games, arts & crafts, etc to help occupy her time and mind and also outdoor excursions once in awhile. The shared facilities and my Moms room were kept relatively clean. During Covid they took steps to prevent outbreaks with rapid tests to staff and visitors, masks and many times I had to wear overalls (not sure what they are actually called). The administration was receptive to our calls and concerns if any were brought up. I cannot thank the Wenleigh enough for caring for my Mom to their best ability and I appreciate the staff esp the Streetsville section for her care while she was there.
Toured the home last week.the christmas decor was so warm. It felt like home. I was impressed the guide knew all the residents by name and greeted each one. The rooms are spacious even basic. They had a resident cat and bird that I seen Large courtyard which was secured.it was clean .had a place called the nook for coffee . Not as big or fancy as some other places . But it was nice. Residents I met all seemed happy and cared for. My only issue I wish the brochure showed picture of the rooms. As I an not the only family member and explaining the rooms is difficult without picture of the facility.
This home has completely mismanaged my dads needs and care as a person with dementia with behavioural issues when triggered. The administrator accused my dad of being racist, lied to him and failed to follow the recommendations set in place by Halton Geriatric Mental Health Team, psychogeriatric resource consultant and his case manager, on how to manage him… they continue to disregard the recommendations and instead heighten his frustrations, then call the police to have him formed. They have had him formed twice instead of using knowledge, skills and abilities with persons with dementia. My dad hit the administrators head (very unfortunate) but not out of the ordinary with this disease. The home once again formed my dad, and then this incompetent administrator decided she would try to have a person with DEMENTIA and psychosis charged for assault. 🤯 UNBELIEVABLE!! If you work in this field you know these are risks of the job, as unfortunate as it may be.
An African administrator yelled at me so loudly. I can feel her racism so strongly. Even so far my heart feels uncomfortable with the experience. Her office is located close to the front door.
