Maria-Rekker-Gasse 9, 1100 Wien, Austria
My mother was cared for in the nursing ward (first floor) for 3 years. I believe that the excellent and humane care cannot be surpassed. A pleasant, respectful interaction was the basis for wonderful hours and days. The humor wasn't neglected either. I can only thank the nurses and bow in respect. A TOP HOUSE!!!
Read More ReviewsMy mother was cared for in the nursing ward (first floor) for 3 years. I believe that the excellent and humane care cannot be surpassed. A pleasant, respectful interaction was the basis for wonderful hours and days. The humor wasn't neglected either. I can only thank the nurses and bow in respect. A TOP HOUSE!!!
This home is absolutely top notch. My mother was called hysterical and mocked by the nurse on duty when she called for a doctor or rescue because of breathing problems. When the rescue was finally called, he was admitted to the hospital with a week-long stay in the intensive care unit (so much for the name hysterical). The request for help getting dressed or opening a bottle of mineral water was rejected on the grounds that "I'm not responsible for that." Although it was known in the home that my mother would be placed in another home after she was discharged from the hospital, diapers were ordered for a whole quarter, my mother was charged the deductible, and the diapers were not given to me when I vacated the room. I only became aware of the unlawful withdrawal from the home two months later after receiving the statement. Only after countless phone calls and threats to contact the health insurance company and the public was I able to pick up the diapers (9 packs). One star is still too many for this last-class home. After her release from the hospital, my mother was placed in a Caritas home, absolutely no comparison. There the residents are treated like human beings (nice, helpful, no barracks tone, complaints are taken seriously).
An authoritarian-run home in which the minimum care standards are met. If possible, you shouldn't do this to a loved one. The cleanliness of the entire building and the humanity towards patients and relatives leave much to be desired. External therapists, who have to pay extra privately, are the only ray of hope
After our mom/grandmother was no longer able to live in her own apartment after a long hospital stay, the hospital's discharge management recommended the "Living Together" nursing home. At first, we were very skeptical, as we had heard from various sources what life in a nursing home might be like. As a palliative care patient, our mom/grandmother came to the Kolpinghaus and truly blossomed there. She enjoyed the food, and the nursing and medical care was excellent. The predicted short remaining lifespan ultimately turned into almost three years. The nursing home became a true home for her, and we, too, always felt very comfortable during our visits (we live in western Austria). Small gestures of attention from the nursing staff (loving strokes of her hair, gentle touches, sweet little jokes, etc.) showed us that for them, their work is not just a job, but a calling. Our mom/grandmother had taken everyone into her heart (Igy, Eva, Susanne, Thersa, and everyone else). However, coronavirus measures brought our idyllic setting to an abrupt end. For weeks, no visitors were allowed, and later, only with restrictions, although we were always accommodated whenever possible due to our long travel time. When our mom/grandmother's strength waned, I (her daughter) was able to accompany her on her final journey. Here, too, everything was done to make it easier for my mother to leave and for me to say goodbye. Now all that remains is for us to say THANK YOU. Thank you to the third residential unit at the Kolpinghaus, under the direction of Sister Vesna, and her friendly and competent staff! We will never forget what they did for our mom/grandmother.
Despite very difficult care conditions due to my grandmother's severe dementia (outbursts of aggression, verbal abuse), the staff were always respectful and caring. I am very grateful for the great support in difficult times.
