Ashley Manor

Autumn Stringam

We are so glad that there was room for Mom at Ashley Manor! Located perfectly for our family visits, we are able to drop in any time! We know and love all of the caregivers and feel confident that Mom is receiving kind, compassionate and consistent care by women who really love the community they are caring for. It’s not anyone’s dream to need Ashley Manor for a loved one, but since the nightmare of dementia became our reality, our local Ashley Manor, managed by Crystal Hernandez, is a dream come true. I’m including a couple of photos of our Independence Day party/lunch. Crystal makes it feel like home and we are able to continue some of Mom’s favorite traditions in a place where she is safe! It means so much to us!

Cliff Kononen

Not all we were told came to be true about their facility. While the care of my mother has been fairly good there are issues in communications with the staff and amongst the staff. A fire on the outside of one of the homes that melted the siding, on the south side, was not repaired until well over 2 months later, along with the fence between the 2 houses, also very damaged. The appearance of the outside seems to not have an importance. What one sees of the outside has a lot to do with what they perceive of the inside. I had to ask about the hedges being trimmed back and they were, but there was an attitude about it that was not right. The fact is I should have never had to say anything. It should be part of the routine grounds keeping. Once again I am right back in the same situation where I have to say something about the upkeep of the outside. With the amount charged for each resident that stays there, money should not be an issue regarding the upkeep and appearance. The amount of turn over with the caregiver staff is unfortunate. There really needs to be at least 2 caregivers in the evening between the hours of 4:00 p.m. and 8:00 p.m. My wife and I have had a number of discussions about moving my mother out of there and into our home, given some of the issues that have come up. This has been weighing very heavy on our minds. For the most part I've had no issues with the care givers themselves.

Michille Smith

BillyJo in Payette is an amazing leader for this facility. She is a hard worker, she cares about the residents and her staff. Bravo!!!

Jeff Stewart

My experience with Ashley Manor has been great. They have taken excellent care of my wife, and answered all of my questions and concerns with professional staff

Cory Sanford